Statutory Data Protection & Confidentiality

Privacy Policy & Client Data Protection Principles

Bay Migration Solution is strictly bound by the statutory requirements of the Privacy Act 1988 (Cth), the 13 Australian Privacy Principles (APPs), and the Office of the MARA Code of Conduct governing legal privacy and document security.

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Privacy Act 1988 (Cth) Compliant
OMARA Statutory Privilege
Zero Commercial Data Sharing
Statutory Protection
Confidentiality Mandate
APP Certified
Legal Privilege & Confidentiality
OMARA Code of Conduct Protection
All personal case records, identity documents and statements are strictly confidential.
Zero Third-Party Commercial Sharing
Your Data is Never Sold or Disclosed
Information is solely utilized for lodging applications with DHA, state bodies, or assessing authorities.
No Stored Financial Data
PCI-DSS Compliant Payment Gateways
Credit card numbers and payment instruments are never stored on our local or cloud servers.
View Official OMARA Code of Conduct (PDF) ↗
Official Statement of Commitment

We respect the privacy and confidentiality of the personal and sensitive information provided by you and strictly adhere to the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and statutory confidentiality requirements prescribed under the Migration Act 1958.

1. Information Collection & Client Record Management

At baymigration.com.au, we collect information from you to maximize the legal migration and educational consulting services we provide. We collect information on or through this website that can personally identify you ("Personal Data"), including:

  • Contact details: Legal name, residential address, telephone numbers, and email address.
  • Immigration data: Current visa status, passport identification details, travel history, and VEVO records.
  • Professional & Academic data: Curriculum Vitae (CV), employment history, academic qualifications, transcripts, and English language test results (IELTS, PTE, TOEFL).
  • Supporting evidence: Relationship documentation (for Partner visas), financial records, or skills assessment documentation required for Home Affairs visa applications.

You may change or update your details at any time by advising us in writing via email at info@baymigration.com.au.

2. Storage and Security of Your Information

All information we receive from our clients is protected by our secure server architecture. Baymigration.com.au’s secure server software encrypts all customer information before it is sent to us.

Furthermore, all customer data collected is secured against unauthorized access, loss, misuse, modification, or disclosure through strict enterprise-grade firewall and encryption protocols.

Credit Card Information: Credit card and payment card numbers are NOT stored by us on our web servers under any circumstances. All financial transactions are processed securely through certified payment gateways.

3. Use of Personal Information & Direct Marketing

We use your personal data to formulate migration advice, lodge formal Expressions of Interest (EOI), prepare state nomination requests, submit visa applications to the Department of Home Affairs, and liaise with educational institutions on your behalf.

We may also use personal information collected from you for the purpose of providing you with direct legal updates regarding Australian immigration policy, changes in skilled occupation lists, and legislative newsletters.

This will only apply if you have registered or subscribed to such publications by registering your details with us. If you wish to cease receiving updates, you may notify us via email or click unsubscribe at any time, and your request will be actioned immediately.

4. Disclosure of Personal Information to Third Parties

Individual profile and client information is not used for any other purpose. We will not knowingly share any of your Personal Data with any third party other than:

  • Government Authorities: The Department of Home Affairs, state/territory nominating bodies, assessing authorities (ACS, VETASSESS, Engineers Australia, TRA, ANMAC), and the Administrative Review Tribunal (ART) as mandated to carry out your visa application.
  • Educational Institutions: Accredited universities and VET colleges where you have authorized us to seek formal admissions or Confirmation of Enrolment (CoE).
  • Service Providers: Trusted IT hosting and CRM providers who assist us in operating our practice, each bound by confidentiality agreements consistent with Australian Privacy Principles.
  • Legal Mandates: When required by Australian law, court subpoena, or to protect our legal rights, trademarks, and copyright.

Some of our overseas liaison offices (including our Dhaka chambers) may access client records strictly to assist with document collation and applicant support under centralized Australian oversight.

5. Non-Personal Information and Technical Data

Any non-personal information, communications, and feedback you send to this website or to us by email, or which we obtain from third parties without promises of confidentiality, may be kept, used, and disclosed by us on a non-confidential basis for improving website navigation, optimizing consultation portals, or developing educational content.

6. Privacy Inquiries & Contacting Our Privacy Officer

If you have any questions or complaints regarding our privacy policy or how your personal information is stored or managed, please contact our privacy compliance officer directly:

Bay Migration Solution Pty Ltd — Privacy Officer
Suite 2113, Level 21 / 233 Castlereagh St, Sydney NSW 2000
Level 1, 100 Havelock Street, West Perth WA 6005